The purpose of this Business Continuity Management (BCM) Policy is to establish a structured framework that enables Raytac Group to maintain critical business operations during disruptive events and to recover operations within defined time objectives.
This policy ensures operational resilience, protects customer commitments, and minimizes risks associated with unexpected disruptions.
2. Scope
This policy applies to all Raytac Group operations, including:
- Corporate management functions
- Research & Development activities
- Manufacturing coordination and supply chain operations
- Logistics and customer fulfillment
- Information Technology systems
- All employees, contractors, and operational partners
- Raytac Corporation (Taiwan)
- abietec Inc.
- Raytac Corporation (USA)
Raytac’s Business Continuity Management framework aims to:
- Ensure continuity of critical business services
- Protect employee safety and organizational assets
- Maintain customer supply commitments
- Safeguard intellectual property and operational data
- Reduce financial and reputational impact during disruptions
- Enable rapid and controlled recovery of operations
BCM Governance Model
| Role | Responsibility |
| Executive Sponsor (CEO) | Overall BCM oversight and approval |
| BCM Manager | Program management and policy maintenance |
| IT Recovery Lead | Technology continuity and disaster recovery |
| Operations Lead | Supply chain and logistics continuity |
| HR Lead | Personnel communication and safety |
| Sales Lead | Customer communication and coordination |
5. Risk Assessment & Business Impact Analysis (BIA)
Raytac conducts periodic risk assessments and Business Impact Analysis to identify operational vulnerabilities.
Key Risk Categories
- Natural disasters (earthquake, fire, typhoon)
- Cybersecurity incidents
- Cloud or infrastructure outages
- Supplier or EMS disruption
- International logistics interruption
- Geopolitical or regulatory changes
| Critical Function | RTO (Recovery Time Objective) | RPO (Recovery Point Objective) |
| ERP & Order Management | ≤ 24 hours | ≤ 4 hours |
| Customer Support Systems | ≤ 12 hours | ≤ 1 hour |
| Engineering Data | ≤ 48 hours | ≤ 12 hours |
6. Business Continuity Strategies
6.1 Operational Resilience
- Multi-entity global operating structure
- Cross-site operational support between Taiwan and USA
- Remote work capability for critical functions
- Qualified EMS manufacturing partners
- Dual-source strategy where feasible
- Safety stock planning for critical components
- Flexible international shipping routes
- Cloud-based data backup
- Offsite redundancy
- Secure VPN remote access
- Controlled access to engineering repositories
Detailed recovery procedures are defined within the Business Continuity Plan (BCP), including:
- Crisis response activation
- IT disaster recovery procedures
- Facility unavailability response
- Supply chain disruption management
- Customer communication protocols
8. Training, Testing, and Awareness
| Activity | Frequency |
| Business continuity exercises | Annually |
| Cyber incident simulation | Annually |
| Backup restoration testing | Quarterly |
| Employee awareness training | Ongoing |
9. Incident Management Integration
BCM operates in coordination with:
- Emergency Management Policy
- Information Security procedures
- Crisis Communication processes
10. Continuous Improvement
Raytac maintains continual improvement through:
- Post-incident reviews
- Corrective action implementation
- Annual BCM policy review
- Management performance evaluation
Raytac Group is committed to maintaining resilient operations and reliable supply continuity.
Through structured Business Continuity Management practices, Raytac ensures preparedness to respond effectively to disruptions while maintaining customer service commitments.
12. Governance Relationship
Emergency Management
↓
Business Continuity Management (BCM)
↓
Business Continuity Plan (BCP)
↓
Disaster Recovery (IT)